Trader Support / Traders Assistant - Functional Support, E-Trading, Futures & Options - Fidessa, Trading Technologies, Stellar, CQG, WebIce, CME Direct.
Candidates must have in depth knowledge of Exchange Traded Futures & Options / Derivatives and ideally some experience with one of the ISV's product (Fidessa, Trading Technologies etc.) providing a mix of Business, Functional and a basic level of IT Support to the Traders.
Role Overview:
- Setting Up New Trader Accounts and Limits
- Setting up Trader's Access to the various Exchanges
- Providing Functional Support on the Trading Systems
- Checking and Managing Order Status - cancelling orders when necessary
- Following up on any trade discrepancies with the Exchanges.
Whilst ideally you'll currently be in a similar role, candidates coming from a number of different backgrounds may be considered including:
- Ex Broker / Trader
- Functional Support or Account Relationship Management
- Trader Support / Trade Mitigation
- IT Support Analyst - Market Data / Trade Floor Support - With In Depth Business Knowledge
Whilst ideally Fidessa, Trading Technologies or Object Trading candidates MUST have experience either as a User or Supporting at least ONE of the ISV's systems and their related Exchanges.
Ideal Skills:
- Previous experience with Futures & Options Trading / Settlement Systems.
- Knowledge of at least one of the ISV's products - Fidessa, Trading Technologies, Object Trading, Deltix, Stellar, ULLink, WebICE, ION / Patsystems, Trayport.
- Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE.
Other Desirable but Non-Essential Skills:
- FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections.
- Compliance and User Acceptance testing - UAT - for any upgrades
- Providing Functionality Analysis and Implementation of New Systems
- Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
- Any Knowledge of Windows Desktop - 7/8/10.
- Managing vendor system upgrades and implementation.
- Basic level of - Linux - RedHat, Ubuntu, Solaris, SQL.
This is a superb opportunity for someone with the In Depth Business knowledge looking for a sideways move in their career and would most likely suit someone that has some experience of Trading with some knowledge / an interest in IT.