Temporary Collections Advisor - Immediate Start, Birmingham, B2
Weekly Pay, PAYE - £14.50 p/h
Hours: 9:00 - 17:30 Monday to Friday
I am currently on the hunt for an experienced collections advisor to join my client, a leader in student accommodation across the UK, on a temporary basis. You will be responsible for supporting customers through inbound and outbound calls, ensuring that you take the time to understand each individual situation and provide a positive outcome. This is for an initial period of six weeks with likelihood to extend.
Duties Include:
- Outbound calling to Customers regarding outstanding rent owed
- Speaking to customers and setting up payment plans
- Collaborate with internal teams to create resolution
- Calling guarantors about outstanding monies
- Reconcile accounts
- Dealing with each customers with discretion
- Explain the payment options
- Updating details on the system
What we need from you:
- Proven experience in credit control or equivalent
- History with reconciliations
- Good telephone manner
- Good customer service
- History of dispute resolution
- Excellent time management
We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv
Please contact Freya Thomson at our Manchester Office
(RitzRecEmpBus)