HEAD OF SALES OPERATIONS
FINE JEWELLERY - LONDON
Company:
- An exquisite Luxury Jewellers based in central London who go beyond the traditional jewellery-buying experience.
- Specialising in engagement and wedding jewellery, they offer local, in-house craftsmanship, created by industry experts at an honest price.
Responsibilities:
- Lead and manage sales and customer-facing teams, nurturing excellence and accountability.
- Develop, own and establish retail sales strategy aligned with business objectives.
- Manage and report on sales performance, strategy, targets and KPIs.
- Accountable for the performance and development of the full sales team.
- Implement strategies to enhance customer experience & collaborate on long-term sales strategies.
Requirements:
- Extensive experience in sales management of a large team, particularly in similar industries or sectors.
- Data driven, able to use date to drve sales through business strategy or team performance.
- Proven track record of achieving and exceeding sales targets.
- Extremely analytical, has data-driven approach to make informed decisions to support.
- Strong, commercial leadership and management skills, with the ability to inspire and motivate teams.
- Experience in managing complex operations and scaling teams within a growing business.
- Ensure compliance with company policies and regulations.
- Degree in Business Administration, Sales, Marketing, or a related field.
- This is a Monday - Friday role but must be open to some visibility over weekends
- What's on offer:
- Salary up to £65,000.
- Excellent bonus structure, paid up to 8%
- Exceptional working environment, celebrating individuality, creativity, and inclusivity.
This is an integral role to the company's success, please contact for more information on the role and company.
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