Confident Customer Service Executive required to join our international client's export sales team! 25k pa plus company bonus, plus regular pay reviews and progression opportunities, flexible starting times, 24 days annual leave plus bank holidays and much more!
So, if you're someone who is motivated by learning new skills and processes and wants to make an impact on a business where you can build your career, then you're exactly who our client is looking for. Full training is provided - all you need to bring is enthusiasm, a hunger for learning and excellent customer service skills!
As the Customer Service Executive, you will enjoy a benefits package covering:
- Working hours with flexible start times: Monday Friday either 8.30 am 5.00pm (1 hour lunch break) or 9.00 am 5.00 pm (30 minutes lunch break)
- A salary of 25k pa plus a company bonus
- 24 days annual leave plus bank holidays
- Life insurance
- Regular pay reviews and lots of room for progression
- Company events and working in a lovely, close-knit team!
- An interesting, vibrant and international working environment and clients
- Recently refurbished, modern offices in Basingstoke
As the Customer Service Executive, you will be:
- Working within the UK and Export team, liaising with global customers, e.g. taking their orders, handling their queries, dealing with delivery issues etc
- Receiving and approving customers' orders, keeping customers proactively informed and updated at all times
- Identifying ordering gaps with active and inactive customers and utilising these opportunities to upsell and cross-sell to them
- Staying updated with international export rules and legislations
Who we're looking for:
The ideal candidate will have had previous export or purchasing experience, however this is not essential and our client is happy to train
Essential for this role are outstanding written and spoken communication skills, previous office-based customer service experience, a hunger and passion to learn elements of the job that are new to you and a confidence to be able to utilise opportunities to upsell and cross-sell to your customer accounts.
If you can speak additional languages such as German, French, Italian or Spanish, this would be advantageous.
If you're passionate about providing an outstanding customer experience and are ready for a challenge, we'd love to hear from you!
HOW DO I APPLY?
If you are interested in applying for this Customer Service Executive opportunity please use the link, or give one of our friendly team a call on our Basingstoke office telephone number.
If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic RECOMMEND A FRIEND' scheme. Call us TODAY for more details.
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Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally. Therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.