Summary
We're looking for a dynamic and passionate individual to lead a team of staff and volunteers in delivering our visitor operations over the next two years as Property Operations Manager for Blickling Estate.
We'd love to hear from you if you have experience of managing operations and are passionate about sharing heritage, nature and culture through the creation of amazing experiences which are accessible to everyone.
What it's like to work here
Blickling is a 4,600-acre estate in the beautiful Norfolk countryside, with the iconic red brick manor house and gardens at its heart. We take great pride in looking after our place, sharing and celebrating the stories of Blickling over a millennia.
The first owner of Blickling as we know it today was Sir Henry Hobart, a man known for his boldness and innovation in developing the estate. We are inspired by his approach and encourage teams to regularly share their ideas and try new things. Blickling is a home for creativity, innovation and exploration. It nurtures, connects and inspires.
For more information about our property visit https://blickling-estate or follow us on Twitter, Instagram, or Facebook.
What you'll be doing
You'll be leading the day-to-day operations of the estate, ensuring that we're warm and welcoming, safe and secure. This includes line management of a team including Visitor Experience and Welcome, Facilities and Business Services, and Volunteering and Community. You'll lead for exceptional everyday experiences for our visitors, health and safety and the smooth running of our visitor business.
As a key part of the Blickling Leadership Team, you'll have the support of other ambitious, creative, and collaborative colleagues, helping us to deliver our aims of welcoming everyone and putting conservation at the heart of all we do. You'll work closely with the General Manager and other teams to develop estate-wide strategies and long-term planning for our future.
This two-year fixed term role offers the opportunity to develop new approaches to the way we work as we start planning for exciting changes in our approaches to conservation, climate adaptation, access and visitor experiences.
Some weekend and bank holiday working are required, and we are interested in candidates looking for a regular weekend working pattern.
Please also read the full role profile attached to this advert.
Who we're looking for
We're looking for a confident and visible leader, who is collaborative and loves to share ideas. We'd love to hear if you if you're:
- a calm presence at the property, able to plan for and respond to operational challenges.
- committed to working collaboratively, bringing people together to build a united team.
- flexible and adaptable in your approach.
- dedicated to helping visitors to have a great experience.
- experience with managing resources, budgets and work plans.
- adept at leadership and coaching
- experienced with managing operational risk and compliance requirements.
- keen to make a difference, show initiative, and work towards an environmentally sustainable, welcoming Blickling Estate.
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.