Business Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system and the production of all new client set ups.This includes allocating more than 500 leads per month, processing more than 300 contracts, support of the Business Support mailbox and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to senior sales management team.
- Ensure mailbox is constantly monitored and all emails are processed
- Compile daily, weekly, monthly, quarterly, and yearly reports with analysis
- Manage incoming leads
- Process daily new businesses applications
- Act as sales support for all sales teams - supporting with system training and daily queries from the sales department
- Monitor & allocate data records so the sales team always have enough data to work
- Coordinate the administrative needs of the Sales team and management team as required