Not just another 2nd line support role.
But when where you're seen as one of the most experienced in the team.
The go-to person for helping with any issues/technical advice.
You'll be the person that people look up to.
But is that enough?
Well why not get involved in ad hoc projects and site visits for support & deployment?
All whilst working with the latest & greatest technologies.
For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working.
Growth of their staff is important to them too - they'll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rd line support & project delivery teams available.
2nd Line Support Engineer
Based near Havant, Hampshire
Start ASAP
Working with a growing Managed Service Provider
£28,000 - £33,000
Required Skills:
- Excellent experience of providing 2nd line support
- Good experience of supporting Office 365 and Azure
- Strong experience of Windows Server domain environments, Windows 10, Office 365,
- Ideally good experience of networking topology, DNS, DHCP
- Ideally good experience of Intune and SharePoint
- Ideally experience in project delivery and client site visits
- Ideally experience of working for an IT Service Provider
- Excellent communication & stakeholder management experience
This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst, who has strong experience of supporting users at a 2nd line support level, ideally in a Managed Service environment
This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding process) paying from £28,000 - £33,000 / day (depending upon background and experience).
If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com
To be considered for this role, you must be eligible to live and work in the UK.