Summary
IT Digital are looking for a Senior Web Operations Engineer to support our team.
This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is likely to have a term to May 2025.
We are a team of 30-40 who build and support the Trusts customer facing applications such as the Website, Holidays bookings and the Online Shop. We are a Dev Ops set up which means we support what we build. Our Web Operations team work closely with our Delivery team to delivery change and maintain these systems.
Our systems are hosted on AWS. The resilience and security of our systems is critical and will form a key part of this role as well as the support of changes.
Please note the advertised salary is inclusive of a £10,000k reviewable market supplement. Your base salary will be £50,000 and you will receive the market supplement as an allowance on top, taking the total pay to £60,000.
What it's like to work here
We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine.
We've got passionate people in all our teams, and we've got so much more we want to achieve.
We're for ever, for everyone and we really mean that.
Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. This will be discussed in more detail at interview.
What you'll be doing
The Web Operations role sits in the Operational team responsible for maintaining the systems managed by IT Digital.
The Operations team deliver continued change updating the underlying environments to ensure they are resilient and secure.
They also support changes to the applications by managing releases.
Who we're looking for
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position we're looking for someone who is/has:
- Proven background in IT Operations, ideally Web operations and DevOps.
- A deep understanding of technical concepts, modern web application stacks, service integration and orchestration, ITIL, change, incident and problem management.
- A demonstrable understanding of IT Information security, controls, platform maintenance and threat management. Disaster Recovery experience testing and planning, full-stack performance testing and tuning.
- An ability to independently debug complex distributed application and services.
- Use of configuration management tools and automation tools such as Ansible, Terraform, Jenkins and Git and strong infrastructure administration skills, with a focus in Linux administration, EC2 instances and EKS.
- Application deployment experience, CICD and source control and a familiarity with network protocols, gateways and DNS, and monitoring tools and techniques.
- Experience working in a fast-paced, multidisciplinary team and also working independently.
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.