Housing Solutions Officer - Part time
- Hourly Rate: £14.79
- Location: Sheffield S1
- Job Type: Part-time (Monday & Tuesday), Hybrid
We are currently looking for a part-time Housing Solutions Officer to join our Private Rented Solutions Team at Sheffield City Council. This role is integral to assisting individuals in securing quality private sector housing, establishing long-term tenancies, and preventing homelessness. The ideal candidate will be committed to providing support and guidance to clients throughout the housing process, ensuring a smooth transition into their new homes.
Day-to-day of the role:
- Provide support for clients bidding on vacant properties.
- Assist with setting up bills and contracts for participants who secure a new home.
- Work towards preventing homelessness and hospital admissions by offering a range of support options.
- Collect and interpret information from various sources to aid in application processes.
- Guide clients through the Council's Lettings Policy and assist with the bidding process.
- Liaise with statutory and voluntary sector organisations to coordinate services for clients.
- Respond to telephone, mail, and electronic enquiries in a professional and timely manner.
Required Skills & Qualifications:
- Proven customer service skills.
- Strong negotiation and communication skills.
- Understanding of, or experience working with, people facing homelessness.
- Ability to pass a DBS check.
Benefits:
- Competitive hourly rate of £14.79.
- Hybrid working model, offering flexibility.
- Access to a dedicated consultant and support team.
- Online timesheet system and self-service portal for managing holiday requests, payslips, and P45.
- Access to free training and professional development opportunities.
- Access to discount club, healthcare options, and Reed rewards.
- Pension scheme, paid holiday entitlement, and maternity benefits.
- Opportunities to work with leading UK employers, including local authorities, the NHS, and local SMEs.
To apply for this part-time Housing Solutions Officer position, please submit your up-to-date CV online today to be considered for the role.