Job Reference: J-0405
Job Title: Property Manager
Job Location: Burton-on-Trent
Salary: £25,000- £30,000 OTE
Days / Hours: Monday to Friday- 8:45- 17:30
Company Overview:
Our client is a leading estate and lettings agency, known for its commitment to helping individuals find, sell, and let their properties. With 10 offices and over 100 dedicated staff members, they provide exceptional service and expertise to their valued customers.
Position Overview:
We are currently seeking a motivated and dynamic individual to join our client's team as a Property Manager. They are looking for an experienced Property Manager that has great attention to detail, exceptional customer service skills and thrives in a fast paced team environment.
Responsibilities:
- Management up to 250 Properties Under Management (PUM)
- Understanding and upselling additional services
- Understanding the full ReapIT & Fix Flo system and processes set within
- Understanding, managing, and improving Budget & KPI Figures
- Preparing and completing Inventories, Check Out Reports and Mid Term Inspection reports for your portfolio including management of quality of content
- Deposit return management and TDS Claim control
- Managing Mid Term Inspection follow ups, quality and trade discount earnings
- Weekly Arrear management including Rent & Legal Protection submission claims and management
- Liaising with your Repair Co-Ordinator's, Tenants, Landlords and Contractors to ensure all reactive maintenance works are carried out in a timely fashion and to an excellent standard.
- Helping to support and complete reactive maintenance volumes as they are reported
- Maintaining accurate file notes
- Contractor quality control, turnaround times, saturation and assigned work outcomes
- Quality control checks on market values and rent increases
- Challenging lost business reasons with effective objection handling and retention planning
- Managing and monitoring Landlord relationship calls quarterly
- Managing and monitoring refurbishment opportunities and volumes to maximize trade discount earnings
- Managing and monitoring void periods and vacant stock
- Pre / Post Tenancy cleans instructed and completed on time
- Pre / Post Tenancy maintenance matters instructed and completed on time
- Management of Statutory Compliance Certificates
Experience & Qualifications:
- A natural people person with excellent interpersonal skills.
- Driven, reliable, and able to work effectively in a fast-paced environment.
- Minimum of 1 year experience in a similar role or property position.
- Articulate with strong property management abilities.
Perks and Benefits:
- Discounts at over 900 retailers through smart spending app.
- Wellbeing resources to support physical, mental, and financial health.
- Employee Assistance Programme offering free counselling support sessions.
- Annual leave purchase scheme.
- Smart Tech Scheme for the latest gadgets and appliances.
- Cycle2Work Scheme to reduce carbon footprint.
- Enhanced Family Friendly Leave.
- Competitive base pay with incentivised commission and performance bonuses.
- Special days and celebrations for length of service.
- Pension scheme and support for professional development through funding for qualifications.
- Company socials to foster team bonding and enjoyment.