Beauty Therapists - FaceGym, Selfridges (Trafford) Manchester
Part-time vacancy (4 days) - includes working evenings and weekends
The Brand:
FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face - in our Studios, on face-gym.com and our Digital Studio, third-party retailers (Sephora, Selfridges, SAKS, Net-a-Porter to name a few, and many new ones to come), and at home. We are based in central London, working across the UK & USA, with new markets to launch soon!
Who We're Looking For:
As Beauty Therapist at Face Gym, you will be passionate and out-going, to offer the highest quality facial workouts to our customers. Establish long term relationships with customers, by offering them an excellent personalised service, pertinent to their specific skin concern.
The Role:
As Beauty Therapist your role will include the below responsibilities.
- Build and Maintain long-lasting customer relationships, and recruit new customers on a daily basis
- Deal tactfully with customer concerns, maintaining a professional attitude at all times
- Meet or exceed sales goals
- Make follow up phone calls, bookings, mail flyers and send emails to customers
- Keep a tidy and presentable counter set up. Make sure that the linear, drawers, machines and POS materials are tidy and clean
- In-store organization & implementation of events
- Implement the merchandising guidelines
- Be flexible to work weekends, Bank Holidays and late shifts
- Use accurately the Studio Software
- Be an expert on Sales techniques (stop traffic, sit downs, cross selling)
Skills & Qualities:
- NVQ level 3 or equivalent in Beauty Therapy
- Excellent collaboration with colleagues, and the store management
- Skillful to deal with customer complaints and concerns
- Daily check and reply to Customer & HQ E Mails
- A "can do" attitude and flexibility to work on weekends, Bank Holidays and late shifts
- Be Polite, Friendly to the customers and colleagues
- Arrive on time for your shift, and communicate early with your line manager in case of sickness
Our Culture:
At FaceGym we work hard to ensure we promote a working culture that is positive, inspirational and truly inclusive; our teams are as diverse as our customers, and it's this diversity that drives our success. We believe that people perform better when they can be themselves, in a healthy and supportive team environment.
If these Values mean something to you, and you'd like to work for a Company, where we have fun, are kind to each other and are continuously striving to be the very best - then we want to hear from YOU!
Our brand values
Feeling
Action
Confidence
Expertise
Our Benefits:
- Industry leading salary with great commission
- Generous discounts on FaceGym workouts and products
- Paid day off for your Birthday
- Weekly Physio and Chiropractor appointments
- Enhanced family friendly leave and reproductive life-cycle leave
- Exceptional education and training
- Confidential 24-hour Employee Assistance Programme, with free counselling sessions
Only those eligible to work in the UK or have a valid UK work permit/ visa will be considered for the above position.
Thank you for showing an interest in FaceGym - we know there is a lot of choice out there. We aim to respond to everyone who has shown interest in the role, however due to a high number of applications, if you do not hear from us within 10 working days, unfortunately your application has been unsuccessful.