A Collections Advisor position is available for a dedicated individual with excellent communication skills and a knack for maintaining customer relationships.
Client Details
The client is a globally renowned entity in their industry with a workforce of over 10,000 committed professionals. With a significant presence in Basingstoke, the company prides itself on delivering top-notch financial solutions to its customers.
Description
- Manage customer accounts and maintain relationships
- Implement effective collections strategies
- Ensure compliance with financial regulations
- Communicate with customers regarding account statuses
- Work collaboratively with the accounting and finance team
- Resolve customer complaints and queries
- Record and update customer account information
- Report on collection activity and accounts receivable status
Profile
- Immediately available or available on short notice
- Strong communication skills
- Comfortable being on the phone
- Strong attention to detail
- Ability to think on your feet
Job Offer
- Long term and permanent opportunities
- 50% hybrid/office structure
- Excellent training and development opportunities
- Modern office facility
- Parking