Job Description:
Job Title:
Delivery Execution Manager - KYC Transformation
Corporate Title:
Managing Director / Director
Division:
CB IB Operations & Controls
Location:
London
Overview:
You will be accountable for delivering a discreet workstream within the broader Know Your Customer (KYC) Transformation programme, working in partnership with key business, infrastructure, and technology stakeholders. You will be responsible for the successful delivery of the workstream outcomes, achieving key milestones and within agreed budgets.
Key responsibilities:
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Workstream Design
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Partner with KYC Ops leadership and business and technology leadership to translate strategy and business outcomes into concrete requirements, design deliverables and work packages.
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Define detailed implementation roadmaps including priorities, milestones, delivery sequence and dependencies.
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Define concrete workstream benefits linked to specific deliverables and milestones, prepare financial and resource plans to deliver work packages. Ensure alignment to KYC Operations goals and implement key performance indicators to measure success.
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Prioritize workstream investments based on agreed criteria (e.g. return on investment, controls remediation, architecture alignment, etc.) and budget and resource constraints.
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Evaluate new workstream demands, prioritize against existing investments, and incorporate into delivery implementation roadmaps.
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Project Management
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Build team of subject matter experts and change resources with complimentary skill sets to deliver the workstream investments.
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Set ongoing priorities for the workstream, driving work in manageable sprints.
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Lead the workstream to deliver specific work packages in the workstream roadmap. Allocate workstream budget and resources in line with plans and targets.
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Capture committed benefits linked to achieved deliverables and milestones in the workstream.
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Identify and proactively manage risks, issues, dependencies, and mitigating actions across the workstream.
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Apply data-driven, critical thinking and problem-solving skills to drive the workstream forward and deliver required outcomes.
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Lead the review and dissemination of lessons learned and best practices across the workstream.
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Change Management
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Define roll-out plans for introducing new processes, controls, data and technology into KYC Operations as well as business and infrastructure function user groups.
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Lead preparations for new/revisions to standard operating procedures, guidelines, and other user training artefacts relevant to planned changes.
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Coordinate / facilitate user communications and training sessions as relevant.
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Stakeholder Management
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Prepare materials to support regular and ad-hoc senior executive communications and regulatory engagement as relevant to the workstream.
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Ensure close collaboration across other programme workstreams. Actively manage stakeholders in business, infrastructure functions and technology as well as with other related workstreams and investment programs e.g., CLT, CBIB F2B, etc.
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Be a visible change leader, well networked and coordinated with all key stakeholders including across the CLT initiative. Act as single point of contact for workstream.
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Standards Adherence
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Ensure workstream adheres to DB change governance standards.
Your skills and experience:
- Extensive working experience in the financial services industry and a clear understanding of key front to back processes, controls, and systems.
- Proven track record managing large scale (i.e., cross divisional / multiple geographies), complex and fast-paced transformation programs across the full lifecycle along with previous experience in Agile transformation/ delivery.
- Significant experience in risk management, effectively identifying and assessing risks within a program/project along with developing and implementing sustainable mitigating actions
- Ability to develop team members by identifying strengths and weaknesses, providing suggestions for improvements, and maintaining a constructive and open feedback culture. Support knowledge sharing within the team in conducting coaching and trainings and thus drive for high performance.
- Advanced skills in effective stakeholder management along with advanced problem-solving skills and the ability to discuss and face different points of view or disagreements in a constructive manner.
- Excellent verbal and written communication skills in English across all levels along with the ability to quickly adapt communication styles to different audiences.
- Bachelor's degree or above, preferably with a focus on economics, business administration, mathematics, (business) informatics (or equivalent).
How we'll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see who we are and more.
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.