My client is a Norwich based Wealth Management company who provide investment and retirement advice to a High Net Worth client base. a boutique practice that believes in putting their strong client base at the forefront of all that they do.
Role purpose
To support the Financial Planning Partners by providing back-office support where required, whilst working with the administration team.
To learn all aspects of the administrative work involved in a busy financial services practice.
The Role: Trainee Administrator
- The Practice fosters a professional and innovative environment where employees collaborate and share their knowledge to deliver an unrivalled level of service to their clients
- You will be providing technical and administrative support to the Partner and advisers
- You will be a point of contact for clients and third parties dealing with general enquiries, as well as meeting and greeting at the office
- You will be responsible for business submission using bespoke software. Due to the nature of the company, you will need to ensure that business obtained is processed in a timely manner
- Your role will involve day-to-day use and management of the Practice's CRM database
- You will need to keep the back office system updated maintaining live files and case notes
- You will be responsible for the preparation of meeting documentation and follow up client meeting notes
- You will be providing additional support for the Partner as and when required
The Person: Trainee Administrator
To be considered for this exciting role you will need
- To be keen to start work in the financial services industry
- Strong IT skills, including Microsoft 365 and an ability to navigate bespoke software
- Excellent literacy, numeracy and communication skills
- Strong attention to detail and you are able to problem solve and think on your feet
- Good time management and planning skills
- It is essential that you are confident in dealing with colleagues, third parties and can work with honesty, integrity, and total discretion.
Office hours: full time, Monday to Friday 9am until 5pm with 1 hour for lunch.
Holiday starting point - 20 days (Christmas - 2 extra days granted by the company on top of normal holiday - this is on a discretionary basis, decided by the company each year).
After a year's service (or 9 months or more worked in the first holiday year), holiday entitlement will increase by 1 day and each year thereafter up to 25 days maximum.
After 10 years with the company, holiday entitlement will increase to 27 days.
Sick pay - 8 days in a rolling 12 month's period - after that Statutory Sick Pay (SSP) will kick in.
Pension
Support with professional qualifications