Administration Officer
We're looking for a highly motivated and skilled Administration Officer who will be expected to perform high level administrative duties with autonomy.
Position: Administration Officer
Location: Leatherhead
Hours: 37 hours a week, Monday to Friday
Salary: £29,000 per annum
Contract: Permanent
Benefits: Pension, Employee Assistance Programme
Closing date: 7th August 2024. Interviews are being scheduled as people apply, so apply early to avoid disappointment. We reserve the right to close this role early if a suitable candidate is found.
The Role
The role requires multitasking and problem solving across a range of responsibilities, including overseeing data bases, managing service contracts, setting up and reviewing our admin processes, completing data reports, supporting the senior management team, event planning and delivery.
Attention to detail and confidentiality are paramount as you will be dealing with sensitive information.
Responsibilities include:
- Extract accurate information from databases, write reports and complete monitoring forms
- Manage office service contracts and monitor staff equipment
- Co-plan, organise and deliver our AGM and other events
- Ensure health and safety checks are carried out and oversee with the management of the office environment
- Manage client surveys
- Oversee data deletion in line with our GDPR policies
- Set up new administration processes and review/change existing processes when needed
- Support the senior management team with their administration and diary planning
- Take accurate minutes of meetings and distribute appropriately
- Cover the work of admin/reception colleagues when required
About You
Qualifications and experience
- Experience in a high-level administration position, with proven experience of being able to multitask effectively and having attention to detail and accuracy in this position
- Proven experience of setting up new administrative processes
- Proficient in Microsoft Word, use of email, Outlook, Excel and Powerpoint
- Ability to enter and manipulate data accurately on a database for monitoring and reports
- Have excellent written, verbal and interpersonal skills, and be able to communicate well with people at all levels
- Be able to deal with issues effectively and find solutions to problems using own initiative
- Be flexible and adaptable to changing projects and systems
- Be highly organised and manage time efficiently
- Have attention to detail especially when under pressure
- Be able to prioritise tasks
- Work well within a team, as well as independently
- Understand confidentiality, consent, and GDPR
- Have good work ethic.
All successful candidates will be required to undertake enhanced Disclosure and Barring Service (DBS) checks as well as reference checks before being officially offered the post. Please note that a criminal record is not an automatic exclusion and will be judged on a case-by-case basis.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Admin, Administration, Administrator, Admin Assistant, Administration Assistant, Clerical Assistant, Database Officer, Database Administrator, Data Admin, Admin Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.