Your new company
Bristol based employer but this role can be 100% remote
Your new role
- Undertake credit control activities, in accordance with the defined processes, to ensure prompt premium payment and to achieve agreed KPIs.
- Ensure timely and accurate allocation of payments to the appropriate policy entries. This includes the coordination and reconciliation of all items on Broker accounts.
- Escalate to business and/or Team Leader where support needed to improve broker payment performance or resolve queries.
- Process accounting entries and payment requests in accordance with assigned authority levels.
- Prepare and issue monthly broker statements of accounts
- Allocate funds received and request closings and slips from Brokers
- Pursue debtors frequently by telephone, email, teams meeting to secure payment
- Analyse and identify inconsistencies and record errors in booked premium, liaise with underwriters and technical team to correct booked entries
- Resolution of unallocated cash, provide constructive feedback on issues which have resulted in mis posting to unallocated cash
What you'll need to succeed
- Extensive credit control experience.
- Insurance knowledge/collections experience would be advantageous-Lloyd of London, Reinsurance, Insurance, Financial Services
- A tenacious personality able to handle sometimes difficult phone calls and meetings.
- Lateral thinker with the ability to generate creative solutions to complex problems
- Excellent communication skills.
- Ability to manage high work-loads.
- A team player but able to use own initiative.
- IT literate with ability to pick up new systems quickly.
What you'll get in return
- Flexible working options available-1 day per week in the office or 100% remote considered
- Great benefits
- Modern office to work in
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF
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