Our client is a specialist inbound tour operator based in Central London now recruiting, a fluent Portuguese speaker, reservations consultant / travel agent with strong knowledge of working in the UK Travel Inbound market / Group Reservations / Hotels.
This is a Hybrid position, London. 3 Days Office, 2 Days working from Home
Portuguese Groups Operations / Agent duties include:
- Booking accommodation and ground services throughout the UK.
- Answering queries and providing advice on various travel products and services.
- Negotiating rates with suppliers including hotels, coaches, restaurants, guides and entertainment venues
- Building close working relationships with travel trade clients and suppliers
- Attending site inspections and preparing and attending Fam trips
- All Operating aspects of the tour to final invoicing
- Attending Trade shows and Exhibitions to represent the Company
Portuguese Groups Operations Consultant / Agent Experience:
- Previous DMC experience / Reservations or Reception experience within a Hotel.
- Fluent Portuguese speaker
- Exceptional Customer Service skills, looking to always exceed expectations
- High level of attention to detail and accuracy
- Strong planning and organisational skills
- Ability to work in a busy, fast paced environment