A fantastic opportunity for an IT System Support Analyst to join an inspiring, community driven business in North Essex. You'll serve as the primary point of contact for all stakeholders regarding system issues and incidents, demonstrating your exceptional technical support experience.
This is a hybrid role where you will be required onsite once/twice weekly in North Essex
Key Responsibilities:
- Act as the main contact for stakeholders concerning System issues
- Provide high-quality support for a range of products, services, and platforms
- Ensure timely and effective resolution of issues
- Work within ITIL-based frameworks
- Assist with system projects and the deployment of new functionalities
Essential skills:
- Previous experience working within a System / Application support position
- Practical experience of configuration and system coding
- Experience working in a healthcare environment with exposure to clinical systems such as Systmone
- Excellent Desktop support experience
Desirable skills:
- ITIL foundation certificate or higher
On offer is a great salary plus benefits package, and the opportunity to work for a great company focussed on giving back to the community.
If you are interested and would like to find out more, please apply today!