Service & Installation Manager
Location: Cardiff
Basic Salary: Up to £40,000 Bonuses: Up to £4,000 available
Company Overview: Located in Cardiff, our client specializes in vehicle adaptations, providing tailored solutions to meet the unique needs of their customers. They are currently seeking a Service & Installation Manager to oversee their dedicated team and contribute to the company's success through exceptional service and management.
Job Description: We are seeking a dedicated and experienced Service & Installation Manager to join our team in Cardiff. The successful candidate will be responsible for overseeing the installation and maintenance of our products, ensuring the highest levels of customer satisfaction, and managing a team of skilled technicians.
Key Responsibilities:
- Manage and supervise the service and installation team.
- Ensure all installations are completed to the highest standard and within the agreed timeframe.
- Provide technical support and guidance to both staff and customers.
- Develop and maintain strong relationships with customers, understanding their needs and ensuring their expectations are met.
- Work closely with the sales team to identify new business opportunities.
- Monitor team performance and provide regular feedback and training.
- Manage budgets and ensure cost-effectiveness.
Requirements:
- Proven experience in a service and installation management role.
- Strong leadership skills and the ability to manage a team.
- Excellent customer service and communication skills.
- Technical knowledge and expertise in the field.
- Ability to work under pressure and solve problems effectively.
Benefits:
- Competitive salary with bonus incentives.
- Opportunities for professional development and career progression.
- Supportive and dynamic work environment.
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