Job Title: Credit Controller
Location: Northampton
Salary: £27,000 to £30,000 - dependent on experience
Type: Permanent - 36 hours per week
Working Hours: Monday to Friday - 1 hour lunch - Flexible Hours
Company Overview:
Do you have a passion for credit control? Are you someone that is willing to get stuck in, passionate about all things credit control and wants to make a positive change to processes and functions? If so, keep reading! We're partnering with a well-established company in Northampton that have a fantastic office culture with a diverse credit control team environment.
Job Description:
As a Credit Controller, your primary responsibility will be to provide essential support to the Finance team, specialising in Accounts Receivable and Credit Control. Your role will encompass the following key accountabilities:
- Manage daily account queue.
- Contact customers with arrears via phone, email, text, and letter to secure payments or agree on repayment plans, ensuring compliance with company policies and customer affordability.
- Offer alternative forbearance options when repayment plans or payments aren't suitable.
- Respond to customer queries via letters, text, and email.
- Liaise with debt management agencies as needed.
- Take manual payments over the phone.
- Handle inbound customer calls regarding their agreements.
- Coordinate with other departments to manage situations effectively.
Key Technical Skills and Experience:
- A minimum of 1 years of experience in a similar role.
- Exceptional problem-solving abilities and a keen attention to detail.
- Highly organised with the ability to prioritise work effectively to meet personal and organisational objectives.
- Excellent communication and negotiation skills
If you want to join first class business and take that next step in your career then apply ASAP to avoid missing out!
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.