Job Description
This job opportunity focuses on property maintenance and offers a range of benefits, growth opportunities, and a collaborative work environment. Here's what's in it for you:
What's in it for You:
- Competitive Salary: A base salary of £23,750.
- Generous Time Off: 33 days of paid holiday, plus an extra day off for your birthday.
- Pension and Life Insurance: Access to a company pension plan and life insurance for security.
- Rewards and Incentives: Company rewards, bonuses, and incentives for outstanding performance.
- Employee Assistance Scheme: Support programs designed for your well-being.
- Development and Training: Continuous professional development with a supportive team and access to award-winning training.
- Company Values: A company rated highly by customers (4.8/5 on TrustPilot) that listens to its employees (90%+ positive staff survey).
- Flexibility: The option to work from home one day a week after probation.
- Engagement in Charitable Events: Encouraged participation in charity and community events, with paid entry fees and financial sponsorship of EA (Estate Agent) qualifications.
- Modern Communication: Stay connected through social media and WhatsApp groups.
Job Responsibilities:
- Customer Experience: Provide professional property maintenance advice to ensure landlords and tenants receive excellent service.
- Property Management: Address property management issues efficiently, ensuring compliance with operating procedures.
- Contractor Coordination: Manage the key register and contractor database, while coordinating with lettings offices on pre- and post-tenancy work.
What They're Looking For:
- Lettings Process Knowledge: Experience or a good understanding of the lettings process (though full training is provided).
- Relationship Building: Strong ability to build relationships with landlords and tenants.
- Communication and Organisation: Excellent communication skills and the ability to prioritise under pressure.
- Positive Attitude: A "can-do" attitude, enthusiasm, and the ability to thrive in a fast-paced environment.
- IT Skills: Proficiency in IT, essential for managing databases and communication.
Work Schedule:
- Monday to Friday: Standard hours of 9:00am - 5:30pm (with two days ending at 5:00pm).
- Option to work from home one day per week after passing probation.
Additional Benefits:
- Structured Career Path: Opportunities for advancement.
- Financial Sponsorship: Sponsorship for EA qualifications to support your professional development.
This role offers a solid foundation in property management and is perfect for someone looking to grow within a supportive, dynamic company that values its employees and customers alike.