With a strong presence in the retail industry, our client is looking for an Office Assistant to support their office function.
Located in the West of Edinburgh, their office is conveniently situated near parking and is easily accessible via public transport.
No experience necessary - our client is eager to provide comprehensive training!
Benefits & Perks:
- Competitive annual salary ranging from £25,000 to £26,000
- 31 days of annual leave, including both bank holidays and additional public holidays
- Working hours of Monday-Friday, 9am-5pm (fully based in the office)
- Flexitime with a choice to arrive between 8-10am
- Standard pension scheme for long-term financial security
- Employee discounts
About The Job:
As an Office Assistant, you will play a vital role in promoting a positive image of the organisation through exceptional customer care.
Your responsibilities will include:
- Handling incoming enquires via telephone and online platforms, ensuring excellent customer service
- Welcoming visitors and managing the reception area professionally
- Providing information about our client's products and services, as well as updates on customer orders
- Collaborating with couriers to track, update, and resolve order-related issues
- Assisting customers with order placement, returns, and refunds promptly
- Monitoring and maintaining office processes and services
- Collaborating with retail locations and building strong relationships with service account managers
- Managing supplies, including stationery and cleaning items, for the head office and retail locations
- Handling incoming and outgoing mail and post
Join our client's dynamic and fast growing team and be part of an organisation that values exceptional customer service and prides itself on delivering top-quality products. If you have a passion for customer care and administration, this is the perfect opportunity for you!
Apply now to become an integral member of our client's team and contribute to their continued success.
This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.
To apply, please send your CV and cover letter to . Only shortlisted candidates will be contacted. We look forward to reviewing your application.
**If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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