This is an excellent opportunity if you are looking to start your career in the legal sector! My client is a growing law firm in central Huddersfield, they are looking for a new addition to their claims team. This is a busy and varied role where you will be responsible for dealing with prospective customers as they look to begin their personal injury claim. This role is ideally suited to a recent graduate who is looking to develop their career in the legal industry. This company offer full training with the opportunity for career progression in to a Fee Earning role.
Duties will include:
- Receive inbound claim enquiries via telephone
- Handle inbound and outbound customer calls
- Accurately obtain and update the case management system with all relevant customer and claim detail
- Assess the potential success of the claim
- Effectively identify the most appropriate protocol to begin the claim
- To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
- Pro-actively communicating with our customer's to assist them in beginning their claim
- Assist the Fee Earner's with tasks as required