£25K/yr to £26K/yr
Southampton, England
Permanent, Variable

Housing Officer

Posted by Reed.

Warden

  • Annual Salary: Competitive
  • Location: Southampton
  • Job Type: Full-time

Join our Clients dedicated team, working to support the well-being and independence of residents in our sheltered almshouse schemes. This role is crucial in ensuring the delivery of high-quality, safe, and value-for-money housing support services. You will play a key role in maintaining the safety and security of the properties and fostering positive community relations.

Day-to-day of the role:

  • Act as the primary point of contact for residents, providing information, signposting, and assistance to enable independent living.
  • Assess individual needs to promote well-being and independence, collaborating with residents' families and external agencies.
  • Coordinate and supervise resident involvement in activities and events, ensuring accessibility and inclusiveness.
  • Conduct regular inspections and risk assessments to ensure compliance with health and safety standards.
  • Manage and respond to emergency situations, maintaining accurate and up-to-date records.
  • Liaise with contractors and oversee property maintenance, ensuring timely completion of repairs and maintenance.
  • Support the smooth transition of residents moving in or out, providing necessary guidance and information.

Required Skills & Qualifications:

  • Experience in residential lettings, property management, and social housing.
  • Good understanding of property issues, building maintenance, and health and safety regulations.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Excellent written and verbal communication skills.
  • Proficiency in using IT systems across various platforms (PC, laptop, iPad) including word processing, spreadsheets, and databases.
  • Full driving licence and access to own vehicle as travel between sites is required.
  • Ability to work independently without constant supervision and maintain confidentiality.
  • Good people skills and the ability to manage relationships with colleagues and external partners.

Benefits:

  • Competitive salary package.
  • Opportunities for professional development and training.
  • Flexible working hours to meet the needs of the charity, including a rotational on-call schedule.
  • Supportive team environment.

To apply for this position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in supporting our residents and community.

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