CUSTOMER SALES ADMINISTRATOR
This role can be School Hours or Full Time - Monday to Friday. Office based!
Job Summary
My client is seeking a motivated individual who wants to contribute in their proactive, exciting & fulfilling environment. Demonstratable experience of working as part of a team would be an advantage as this will prepare you for the following responsibilities and accountabilities:
Key Responsibilities & Accountabilities
- Managing all aspects of the sales order administration process from enquiry to invoice
- Excelling in customer service via telephone and email with client & supplier communications.
- Verifying data accuracy; correcting and reporting suspected non-conformities.
- Building relationships with clients & suppliers; collaborating to produce a successful outcome in each transaction.
- Following up quotations with customers and suppliers to determine the information necessary to close each potential order.
- Effectively resolving customer and supplier concerns.
- Expediting orders and freight enquiries; working with third party forwarders
- Managing, organising, and updating relevant data using the structured procedures and systems.
- Analysing and interpreting financial statistics and performance reports; to communicate these with the management team.
- Manipulating data across foreign currencies
- Adhering to stated policies and procedures relating to health and safety, and quality management
Key Skills
- Confident communication and interpersonal skills
- Accountability
- Proactive with excellent organisational and multitasking skills
- Ability to analyse workload and issues arising; prioritising to deliver a productive outcome.
- Ability to work under strict deadlines
- Effective negotiation skills with the ability to resolve issues and address concerns
- Ability to work alone or as part of a team with a high level of dedication.
- IT literate with experience of Microsoft Office (Access, Word, Excel and Outlook)
- Numerically literate – comfortable manipulating data with ability to create financial and statistical reports using spreadsheets
- Ability to complete tasks
- Any additional languages are an advantage not essential
Personal Qualities
To become a valued member of our team you will be a conscientious person with integrity. Thorough and rigorous in your work you will take responsibility in each transaction and be determined to see everyone through to its successful conclusion. Above all you will be engaging and enjoy working with other people, be they your colleagues or your customers.
If the above sounds like you, do not hesitate to apply now!
Due to volume, only successful applications will be responded to.