We are recruiting for an organised and efficient Operations Administrator to join an established team in Banbury on a full time, permanent basis - Monday to Friday. You will play a pivotal role in coordinating administrative tasks throughout the inception, planning and execution of new product coming to market. This role involves working with a multitude of internal and external stakeholders and requires a high level of organisation. You must have excellent communication skills, both written and verbal, and the ability to work with all levels of the organisation. The ability to multitask is a must, as one minute you could be at your desk, the next minute you could be collecting samples from the warehouse.
As Operations Administrator, you will be responsible for:
- Overseeing the implementation of new product implementation
- Supporting team members during periods of high activity to ensure deadlines are met
- Requesting, chasing and reporting on samples as required, during the product development process
- Organising the weekly airfreight shipment and manage the prioritisation of samples as they arrive
- Liaising with Account Manager/Product Development Manager or Customer to implement
- Liaising with internal and external stakeholders on any delays to product or photography samples
- Aiding in packing, re-boxing, and transport of samples to where they need to be in the business for a given time
- Using the company CRM to manage new product set up including the completion of all administration and accurate, timely in-put of all necessary data, e.g., product specifications, product technical data sheets, quotes, packing and label specs, etc.
- Creating spec sheets and label specifications for new products, ensuring their accuracy and distribute to far-east suppliers
- Signing off all new products as complete and correctly setting up on system before first purchase order placed
- Maintaining all costing schedules and ensuring correct completion of all new product costing sheets from factory quote sheets
- Filing all factory quote sheets
- Liaising with other departments on a timely basis and ensuring communication from the dept. is accurate and effective. These are to include marketing, design, trading, technical, far-east teams and customer stakeholders
- Reviewing and signing off on new stock as it arrives
- Maintaining ongoing range management data and product queries
As Operations Administrator, you must be/have:
- Good numeracy & literacy skills
- Good working knowledge of Microsoft Office 365 (Word, Excel, and Outlook)
- Excellent communication and interpersonal skills
- Exceptional organisation skills - time management, ability to prioritise & meet project deadlines
- Forward thinker, able to identify and minimise problems before they occur
- Experience of following critical paths and timelines
- Self-motivated and positive attitude to self-development
- Full and valid UK driving licence due to some travel to other local sites
What's in it for me?
The salary for this role is competitive, holiday entitlement is 29 days' holiday during each holiday year, which includes the usual 8 public holidays. Holiday entitlement increases alongside length of service up to a maximum of 34 days. Additional benefits include employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities, access to employee benefits platform including discounts and offers on hundreds of retail and leisure activities, online learning courses and Employee Assistance Programme (EAP).