- Manage the sales ledger effectively by ensuring customers are invoiced accurately and promptly.
- Monitor accounts receivable and follow up on overdue invoices via phone, email, and written correspondence, specifically focusing on international clients.
- Conduct credit checks and risk assessments on prospective international clients to evaluate creditworthiness in compliance with company policies.
- Negotiate payment plans and settlements with international clients, taking into consideration different regulations and practices in various regions.
- Maintain and update customer account records to ensure they are accurate and current.
- Prepare regular reports on outstanding debts and collection efforts for management review.
- Collaborate with internal teams, including sales and customer service, to resolve payment discrepancies and ensure smooth communication for international transactions.
- Maintain a professional and courteous relationship with clients to promote positive business relations.
- Stay up-to-date with financial regulations, international credit control practices, and best practices related to credit management.
This job description is intended to provide a general overview of the responsibilities and requirements for the Credit Controller position. It is not exhaustive, and specific duties may vary based on departmental needs.