Location: Hybrid - with work would be done in London, Bristol or Corsham
Clearance: To be consider for this role candidates must hold a current and valid SC or DV clearance
Nationality: Candidates must be Sole British Nationals
Duration: 6+ months
Rate: Inside IR35 - negotiable
- Provide production operation support for ODI. Support the stability, availability, and performance of critical business systems. Install, configure, and operate Exadata and other Oracle Infrastructure Platform products
- Deliver solution architecture advice, reviews, and conceptual support
- Analyze product problems to find resolutions
- Resolve new and complex issues, research technical enquiries, and handle user problems Support software installation, configuration, health checks, and performance assessments
- Educate customers on product features, issues, evolutions, upgrades, benefits, and patches
- Deliver client-specific and proactive support of dedicated CCS customers to ensure operational excellence of Oracle Infrastructure & Platform deployments in the Cloud, on premise or both.
- Act as a trusted technology advisor for our CCS customers with a deep knowledge of the customer's requirements and environments
- Maintain effective professional relationships within the global CCS practice, with Oracle Technical Account Managers (TAM), Oracle Product Support and customer staff at various levels
Experience:
- At least 6-10 years' hands-on experience in working with Oracle Database and Infrastructure products, in particular Oracle Engineered Systems including Exadata, Oracle Cloud Infrastructure (OCI) or comparable platforms
- Strong proven Oracle DBA experience are a prerequisite
- Hands on experience with GoldenGate or Oracle security products
- Advanced OS Administration skills with Unix / Linux are essential, additional Solaris, Solaris-Cluster and Windows skills are a plus