Customer Service Assistant
London, W3
£27,000 + Pension
A keen and enthusiastic Customer Service Assistant at the start of their career is required to join this innovative and progressive marketing organisation.
Some of your duties will include:
- Managing incoming requests from new and existing clients for cleaning services to be carried out
- Dealing with general enquiries and providing information and guidance on services provided
- Setting up details of work to be carried out and creating job sheet on computerised system
- Confirming appointments with clients and allocating work to operations team
- Producing and sending out estimates to clients and following up to obtain orders
- Maintaining computerised database records and updating details when needed
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