Customer Relationship Operator
- Annual Salary: £23,000 - £25,000
- Location: Bristol BS11
- Job Type: Full-time
We are representing a client in the Freight Forwarding industry who is seeking a Customer Relationship Operator to join their team in Avonmouth, Bristol. This role offers a competitive salary and a comprehensive benefits package. The successful candidate will manage all aspects of road exports for our customers, ensuring a smooth and efficient service.
Day to day of the role:
- Manage all aspects of road exports, from issuing quotes to arranging shipments.
- Handle the customs clearance process and ensure timely delivery of shipments.
- Build and maintain close working relationships with customers, overseas partners, and internal teams.
- Provide continuous support and training to develop skills and knowledge within the freight forwarding industry.
- Operate within a fast-paced office environment and adapt to the dynamic needs of the role.
Required Skills & Qualifications:
- Experience in a customer service environment, either face-to-face or over the phone.
- Prior experience in Road Freight and/or Exports is preferable.
- Excellent attention to detail and problem-solving skills.
- Proficiency in computer skills.
- An interest in the movement of goods/freight.
- Right to work in the UK (sponsorship for work permits not available).
Benefits:
- Up to 25 days holiday plus Bank Holidays.
- Life cover.
- Profit-related pay.
- Defined contribution pension scheme.
- Discounted store/shopping benefit scheme.
- Private healthcare.
- Free car parking.
- Employee Assistance Programme.
- Opportunities for training and upskilling.
This role offers a valuable range of benefits and a competitive salary, reflective of a caring, family-owned company.
To apply for the Customer Relationship Operator position, please click ‘Apply' now and submit your CV and cover letter detailing your relevant experience and interest in the role.