Responsive Personnel are pleased to be able to offer a great opportunity for a Sales Administrator to work with a long-standing prominent Swindon Employer.
Duties & responsibilities:
- Process orders via email or phone
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Setting up new accounts
- Ensure all enquiries are handled effectively
- Ensure all customer orders, enquiries and complaints are handled appropriately
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records
- Supporting the sales department with other administrative tasks
Key Skills & requirements:
- Computer literate with good knowledge of all Microsoft programs.
- Excellent attention to detail.
- Ability to plan & manage workloads to tight deadlines.
- Confident, polite, and friendly telephone manner.
- Ability to work alone or as part of team.
- Good organisational skills
- Must have previous administration or customer service experience
- Reliability and dependability
- Literacy & numeracy skills
Benefits:
- Bonus scheme
- Pension Scheme
- Free Parking
- Training programme
- Great team and Culture
- 21 days holiday not including bank holiday
Hours:
Full Time, Permanent
8:30 - 5:00pm Monday to Friday
Salary:
£23,795 per annum
Location:
Swindon
Start date:
ASAP