Company - Electrical Wholesaler
Job Title - Sales Administrator
Location - Paddock Wood
Salary - Circa £25k
We are currently recruiting for a Sales Office Administrator to join our fantastic client in Tonbridge. You will support the external sales team, ensuring all quotations are produced accurately and in the required time frame, whilst upholding the highest standards of customer service at all times
Key Duties
- Producing accurate and timely customer quotations
- Liaising / chasing suppliers to obtain / progress pricing to support quotations
- Checking other team members quotes for accuracy, prior to sending
- Logging enquires and tracking all stages with supporting notes within our CRM
- Support the Sales team with quotes and customer management
- The production and oversight of specific customer weekly/monthly reports
- The support of weekly rota tasks where appropriate
- The prompt and effective escalation of any difficult quotes or customer issues
- Working to ensure quote turnaround and accuracy KPIs are achieved or exceeded
- Look for opportunities to improve current quotation systems and procedures, to increase efficiency
REQUIREMENTS
- Excellent telephone manner
- Experience of CRM software and MS Office
- You must be well organised and possess attention to detail
- Team player