- Do you have experience managing customer accounts?
- Are you able to multi task and meet strict deadlines?
- Do you enjoy building realtionships and promoting efficiency?
Job Title: Relationship Manager
£35, 000 to £40, 000
Barnstaple
About Our Client:
Join a leading Barnstaple-based company renowned for delivering first in class delivery and service to clients across the UK.
Role Overview:
As a Relationship Manager, you will report directly to the Business Manager, playing a pivotal role in fostering strong connections with our clients, suppliers, customers and stakeholders.
What will the Relationship Managers responsibilities be?
- Deliver exceptional service to clients, enhancing their experience and satisfaction.
- Build and maintain robust relationships between clients and the organisation.
- Drive performance improvements based on measurable KPIs, focusing on operational excellence.
- Identify and implement opportunities for enhancing communication and processes, both internally and externally.
- Provide comprehensive KPI reporting and support data entry for the Relationship Managers and Business Manager.
- Promote a culture of safety, ensuring a secure working environment for yourself, colleagues and external/internal sub-contractors.
What will the Relationship Manager do?
- Manage order administration and sales order processing.
- Project manage delivery of work, ensuring a precise and methodical approach is adhered to with the customer always coming first
- Handle input data and ensure delivery is on time and within agreed standards
- Perform various administrative tasks as required to support the team.
What Qualifications and Experience will the Relationship Manager have?
- Proven ability to accurately enter data into inhouse databases.
- High proficiency in Microsoft Excel and other MS Office applications.
- Strong mathematical and English communication skills.
- Self-motivated with the ability to work independently and manage priorities effectively.
- Experience in a manufacturing/food/professional services environment.
- Excellent communication, negotiation, and influencing skills to achieve win-win outcomes.
- Ability to thrive under pressure and meet tight deadlines.
- Proactive experience in change management.
- Familiarity with data base systems and their application in business management.
What will the Relationship Manager receive in Return?
Salary
- Excellent benefits package
- Opportunity to progress
- Socials
We're looking for high-calibre candidates who are ready to make a significant impact. If you have a passion for building relationships and driving results, we encourage you to apply.