Full-time, Permanent | £34,000–£36,000 per annum | Waltham Forest
Senior IT Technician
We are seeking an experienced and proactive Senior IT Technician to join our IT team. This is a key role in supporting, maintaining, and developing our IT infrastructure while ensuring outstanding service delivery across the organisation.
Key Responsibilities
- Deliver 2nd and 3rd line support across a multi-site organisation
- Maintain and troubleshoot networks, servers, hardware, and software systems
- Manage Active Directory, Microsoft 365, and cloud environments (Azure, AWS)
- Lead IT projects including upgrades, migrations, and system rollouts
- Ensure cybersecurity best practices and data protection compliance
- Monitor system performance and maintain documentation
- Provide guidance and mentoring to junior technicians
Person Specification
- Extensive experience in a senior IT support role
- Strong knowledge of Windows and Mac operating systems
- Proficient in networking, firewalls, virtualisation (VMware/Hyper-V), and cloud services
- Industry certifications (CompTIA, Cisco, Microsoft) are desirable
- Excellent troubleshooting, communication, and organisational skills
What We Offer
- A collaborative, forward-thinking working environment
- Involvement in meaningful IT development projects
- Ongoing professional training and certification support
- Competitive salary and benefits
To apply, please send your CV and a short covering letter to