We are seeking a Receptionist/Administrator to be the welcoming face of a school in the Slough and Windsor area. You will be providing a professional and efficient front desk service. This role is crucial in ensuring that all visitors, including contractors and guests, receive a high standard of customer service and care. Reporting to the Business Manager, the successful candidate will play a key role in the daily operations of the school office.
Day to Day of the role:
- Greet and register visitors on site, issue visitor passes, and ensure a professional reception area.
- Answer and redirect telephone calls to the appropriate staff member.
- Make phone calls to parents on behalf of teaching staff.
- Register students' biometrics for cashless catering and manage the cashless catering cash input system.
- Accept deliveries and manage goods inwards as applicable.
- Maintain accurate records of pupil movement, including late arrivals and early departures.
- Sort and distribute daily incoming mail.
- Record students' late arrivals and late registers on SIMS, advising Directors of Learning as appropriate.
- Provide administrative support to the office team as required.
- Perform any other duties as directed by the Head Teacher that are commensurate with the grade of the post.
Required Skills & Qualifications:
- Experience in a receptionist or administrative role, preferably within an educational setting.
- Excellent customer service skills with a friendly and professional demeanour.
- Strong communication and interpersonal skills.
- Proficiency in using school management systems such as SIMS.
- Ability to multitask and manage time effectively.
- Attention to detail and accuracy in record-keeping.
- A proactive approach to problem-solving and the ability to work independently.