Morson Talent are delighted to be working with a growing global orgaisation within the Fintech sector who are looking for a Strategic Account Director to manage Tier 1 Strategic & Global Issuing Partnerships. The ideal candidate will be an experienced, passionate and ambitious Account Director, capable of working collaboratively and leading global relationships on behalf of the company by developing plans which nurture, optimise and expand their issuing relationships to deliver tangible mutual benefit. This is a great opportunity to join a team at a pivotal time of growth and exciting plans.
The Strategic Account Director will:
Develop and execute a Partnership Strategy for named Tier 1 Strategic Commercial Issuing Clients which will deliver key performance targets by understanding their needs, challenges, and opportunities across Travel and B2B.
Be the Primary Contact for Strategic Customers. Externally, maintaining clear and effective communication to ensure client satisfaction. Internally, acting as the voice of the customer within the organisation. Collaborating with colleagues across regions and functions to ensure excellence.
Lead the execution of Account Management Governance Processes including Strategy Workshops and QBR's, Developing Account Plans and Partnership Plans which are anchored in the Customer Strategy, Track KPI's and deliver clear ROI to the Partnership.
Skills & Experience
- Experience in Account Management, with a strong track record of delivering business growth.
- Experience in Travel & B2B within the Commercial Cards sector.
- Experience of negotiating and engaging with senior stakeholders.
- Strong analytical and strategic thinking skills.
- Experience in developing and tracking KPIs to measure success of partnerships - track partner engagement, revenue pipelines and integration adoption.
- Excellent communication and presentation skills.
- The ability to work both independently and collaborate across regions and functions
- A motivated individual with strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources.
- An excellent communicator with strong interpersonal skills.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Able to self-organise and manage multiple priorities.
- Able to demonstrate the highest standards of integrity.
Location
UK Hybrid with weekly travel to London