Key Responsibilities:
- To complete customs declarations, to ensure that all clearance processes (Import and Export) are completed in a compliant & timely manner
- To provide professional and effective administration support to the Customs Clearing / Multimodal Team
Main Duties:
- Completing day to day Customs Clearing and entries for all air, sea and road freight shipments, including EADs & T1s. Create, manage and maintain the correct documentation as each case progresses
- Maintain Data input accuracy
- Deal with customer enquiries in writing, in person or by phone providing accurate advice and estimates when required
- Telephone and/or written communication with external organisations e.g. HMRC, Port Authorities, Shipping Lines, Hauliers etc.
- Obtain necessary Bill of Ladings and correct Tariff Headings
- Obtain payments from customers in line with company policy
- Calculating Duty / VAT cost for each consignment
- Processing Import/Export declarations
- Dealing with general enquiries from importers / exporters,
- Internal & external sources concerning all areas, relating to
- Customs Procedures, Tariff Classifications, Duty Rates and any other documentation requirements
- Keeping up to date with changes in regulations, laws and customs procedures
- Work with different departments in multiple locations to prepare a complete list of Jobs (Shipments requiring customs entries) for the day
- Post holder will be cross trained to provide cover for other departments if needed
Skills Required
- Experience in a similar role would be advantageous, however, full training will be given
- HMRC - Customs declarations experience, Imports and exports
- Knowledge of customs declarations will be advantageous. Ideally gained experience within freight forwarding or logistics business
- ‘Attention to detail' is extremely very important to ensure the business is compliant and passes HMRC audits, including risk identification and mitigation
- Excellent communication skills to be able to keep all relevant departments within the company on the same page in regard to the customs declarations for the day's shipments.
- Experience in checking and processing all relevant documentation for shipments
- Understanding of different customs procedures and requirements