Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes. Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities. We are looking for a highly skilled Systems Administrator to join our team and help manage the IT infrastructure of multiple clients.
Role Overview:
As a Systems Administrator, you will be responsible for managing and maintaining the IT systems and infrastructure of our clients. This role requires extensive technical expertise, excellent problem-solving skills, and the ability to manage multiple client environments efficiently. You will work closely with our clients to ensure their IT systems are secure, reliable, and optimised for performance.
Key Responsibilities:
- Manage and maintain server environments, including Windows and Linux servers, for multiple clients.
- Administer and support Microsoft 365 and Azure environments, including user management, security, and troubleshooting.
- Implement and manage virtualisation technologies such as VMware and Hyper-V.
- Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
- Perform regular system updates, patches, and backups to ensure data integrity and security.
- Provide advanced troubleshooting and resolution of complex IT issues.
- Collaborate with clients to understand their IT needs and provide tailored solutions.
- Document all support activities, configurations, and solutions accurately.
- Lead IT projects such as system upgrades, migrations, and infrastructure improvements.
- Stay current with emerging technologies and best practices to provide innovative solutions.
Requirements:
- Extensive experience in a Systems Administrator role, preferably managing multiple client environments.
- Strong knowledge of Windows and Linux operating systems, as well as server environments.
- Proficiency in Microsoft 365 and Azure administration.
- Experience with virtualization technologies such as VMware and Hyper-V.
- Advanced understanding of networking principles and troubleshooting, including TCP/IP, DNS, DHCP, and VPNs.
- Familiarity with monitoring and management tools (e.g., Ninja).
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both verbal and written.
- Ability to manage multiple tasks and priorities effectively.
- Relevant IT certifications are a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive training and development opportunities.
- Flexible Working
- Extra Holiday Allowance
- Enhanced Company Pension Contributions
- Friendly and supportive work environment.
- Opportunities for career advancement within the company.
- Private Healthcare
- Private Life Insurance
- Cycle to Work Scheme
- Company-sponsored social events.
Work Environment:
Due to the nature of the work, which often involves direct interaction with hardware and clients, this is primarily an office-based position. Being present in the office allows for hands-on support and efficient resolution of technical issues that require physical intervention. However, we understand the need for flexibility and offer the option to occasionally work from home when the job allows. This ensures a balanced work environment that meets both professional and personal needs.
Location:
37 Shore, Waterview House, EH6 6QU
Commuting to and from our office is convenient, with excellent public transportation links. Numerous bus routes serve the area, ensuring easy access to other parts of Edinburgh. Additionally, the recently extended tram line reaches Leith and is less than a 5 minute walk to the door of the office, offering a smooth and efficient transit option connecting you directly to the city centre and beyond.
Hours:
Our standard working hours are Monday through Friday, from 9:00 AM to 5:00 PM, totalling 35 hours per week. While we primarily operate within these hours to meet client needs, there may be occasions where out-of-hours work is necessary to fulfil specific client requirements or project deadlines. We are committed to providing the highest level of service and support, even beyond regular working hours when needed.