This is a very varied position, as Operations Support Assistant, you will be working closely with colleagues, including the MD to support the daily operation of this small organisation, which specialise in providing automotive parts directly to well known vehicle manufacturers, such as VW and Mercedes.
Ideally you will have Italian and/or German language skills, but these are not essential.
Key areas:
- Working on a daily basis with supplier websites and portals, uploading and downloading documents,
- Tracking orders
- Resolving queries by email and phone
- Checking documentation
- Ensuring smooth processes are in place for a range of business operations
- Responsible for the company policies and documentation - H&S and Quality Manuals, insurance etc., business equipment and functions, such as Fire Extinguishers, fork lift trucks, telephone and IT systems
There is scope as Operations Support Assistant to take on responsibility for some HR functions, ideally creating an HR handbook, and looking after administration such as staff holiday booking.
You must be efficient and organised, and able to demonstrate:
- Strong organisational skills with a structured approach to creating documents and reports
- Good written and verbal English language to communicate with customers, suppliers and colleagues
- Meticulous attention to detail
- The ability to understand a wide range of business aspects including technical specifications, quality standards, customer web sites etc.
- Undertake research projects on your own
- A strong working knowledge of Microsoft Outlook, PowerPoint, Word and Excel.
You will potentially visit UK client sites with the MD, providing assistance with quotes and presentations, and in the longer term taking on a range of his administrative duties to allow him to further build the business.
A background within a technical environment, or, at least an appreciation of this will be very useful.
Benefits include a flexible working day, generous salary, increasing holiday entitlement and the opportunity to progress.
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