£26K/yr to £29K/yr
Broxtowe, England
Permanent, Variable

Support Analyst

Posted by Christian Jobs Ltd.

Who are Kingdom Bank?

Under relatively new ownership, the Bank is growing rapidly. It is fast becoming the go-to Bank for the evangelical church in the UK who want to ensure their money is used for Kingdom purposes.

Due to continued expansion, an opportunity has arisen to join our Information, Technology & Systems (ITS) team at our offices in Beeston, Nottingham.

This role is assessed as not having an Occupational Requirement for the successful applicant to be a committed Christian. However, most of the Bank's team members are committed Christians, and the successful applicant for this role will at least be sympathetic to the Christian faith, even if not a committed Christian themselves.

The Bank is a close-knit and hard-working team of around 50 people. This size gives each of us the opportunity to be involved in a broader range of activities than might be the case at a larger financial institution. Our culture is to be hard-working and professional, yet informal and caring. Team members take responsibility for balancing flexibility in their individual working patterns with the twin priorities of supporting each other and delivering great customer service. We are committed to training and development, and to progression wherever possible.

The Role

A highly experienced and proactive Support Analyst with expertise in SharePoint and Microsoft's Power Platform. The ideal candidate will be responsible for providing technical support and troubleshooting for end-users, ensuring the resolution of software and hardware issues. This role involves diagnosing problems, implementing solutions, and serving a delighted bank team.

The successful candidate will also support the seamless operation and continued development of our SharePoint environment. This will require technical proficiency, an ability and desire to learn & grow, with excellent communication skills being at the heart of the service.

Hours of Employment
35 hours per week to be agreed under company flexible working policy, but generally expected to be Mondays to Fridays and between 8.30am and 5.30pm.
27 days paid holidays (excluding bank holidays), with the opportunity to purchase an additional five days' holiday per annum.

Place of Employment
Role to be based at the Bank's office: Media House, Padge Road, Beeston, Nottingham NG9 2RS. Remote working arrangements by agreement in accordance with the Bank's flexible working policy. There is an expectation of at least 4 office-based days per week for this role.

Remuneration Package
Salary, dependent on skills and experience, between £26,000 to £29,000.
Salary sacrifice pension scheme: 9% of salary on an unmatched basis and up to 4% of total salary on a matched basis.
Other benefits in accordance with the Bank's People Policy on completion of probation, including travel loan scheme, electric vehicle salary sacrifice leasing scheme, payroll giving scheme, additional holiday purchase, private medical insurance and death in service benefit.

Occupational Requirement
This role has been assessed as not carrying an Occupational Requirement for the post holder to be a committed Christian however you should be able and willing to support the wider ethos of the Bank, as set out in the Bank's Code of Conduct.

Closing Date
1 September 2024

Interview Date
Interviews will be held in the Week Commencing 16 September 2024

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