Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
THE GIG
The
Shift Supervisor
will work hand in hand with the Shift Manager, steering the shift through the day-to-day challenges. When the Shift Manager steps out, you step up, owning the shift in the Shift Manager's absence, driving us forward in alignment with our mission to deliver top-notch service at best cost. The role is based at our UK DC in Raunds, near Wellingborough, Northamptonshire. You will primarily be responsible for the morning shift (6am - 2pm Mon-Fri) but flexibility is required. As our
Shift Supervisor
, you will be responsible for:
- Directing and deploying a team of Warehouse Operatives and Agency staff, your keen eye will monitor their performance, swiftly addressing any concerns that arise
- Providing 360 feedback to the Warehouse Operatives, ensuring they're not just working but thriving. Your motivational prowess will inspire the team to unleash their full potential.
- Ensuring the timely fulfilment of orders, across all channels, utilising the Shift Planner like a maestro
- Overseeing the flawless dispatch of completed orders—On Time, In Full, every time.
THE STUFF THAT SETS YOU APART
Put simply, for this role the key things we're looking for are:
- Previous experience in a comparable role, demonstrating a solid grasp of end-to-end warehouse processes. Ideally, you've honed your skills in a 3PL or retail brand DC environment.
- A wizard at organisation and prioritisation. You effortlessly juggle tasks with finesse.
- A sharp problem solver and decision-maker, you don't just face change – you embrace it. Proactivity? It's your middle name.
- Proficient in Microsoft Office and well-versed in the art of Warehouse Management Systems.
WHAT'S IN IT FOR YOU?
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn' Dr. Martens share plan
- Private healthcare
- 2 paid volunteer days per year
Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.