Are you a fast learner, with a can-do attitude, willing to chip in with whatever task is the most urgent? Are you someone who loves to thrive in their role, and wants to be part of a growing team, sharing business success, with the opportunity of career progression? If so this could be the role for you!
The USB Group Ltd is an established UK trade supplier of creative, promotional merchandise who specialise in the manufacture and supply of unique and quality corporate, Promotional Tech Products.
As they continue to grow, they are looking for someone who enjoys making new contacts and is completely comfortable doing this on the telephone. You will need to have an interest developing business and be capable of all the support admin around this, including using systems to raise invoices and create purchase orders.
Key Responsibilities:
- Supporting the sales team with general operations to help reach the team's objectives and working on own sales targets.
- Producing quotes.
- Processing a high volume of product orders.
- Taking orders via phone, email.
- Liaising with external companies to ensure the smooth running of deliveries.
- Establish a good working relationship with customers.
- Communicating internally important feedback from customers.
- Handle customer calls, queries and complaints.
Requirements
- 2+ years experience in a sales admin or sales operations setting.
- Excellent knowledge of Excel and all MS Office applications.
- Clear and effective communication.
- Team spirit but also self-motivated to work on tasks.
- High organisational skills and ability to manage a number of projects at the same time.
- Can pick up new processes and systems easily.
- An interest in the promotional merchandise industry. A fast learner with a can-do attitude.
- An eye for detail and good IT proficiency.
- Proactive approach to all business communication and providing updates in a timely manner.
- Meeting deadlines and effective planning skills.
Results Expected in this Role
- Full understanding of day-to-day operations at The USB Group.
- Efficiently supporting the Sales team and producing the documentation requested.
- Build good customer relationships.
- Always delivering excellent customer service even when under pressure
What We Offer:
- A collaborative and supportive work environment.
- Opportunities for professional growth and career advancement.
- Sick Pay Cover.
- Pension contribution option.
- Bonus Scheme available upon completion of Probation Period.
- Holiday Entitlement is 21 days per annum.
How to Apply:
If you are passionate about Sales Operations USB Group would love to hear from you! Apply today and be a part of something extraordinary.
The USB Group Ltd is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply today and be a part of something extraordinary.