£23K/yr to £24K/yr
England, United Kingdom
Permanent, Variable

Customer Service Administrator

Posted by Si Recruitment.

Job Title: Sales Support Administrator
Location: Knaresborough
Hours: Full Time, Office Based
Salary: £23,000 - £24,000, plus team bonus scheme

Looking for the next step in your career working alongside a friendly team? We are looking for a customer service or administration candidate to join a business based in Knaresborough where you'll be supporting a sales team with document management, updating the database and giving great customer service.

Responsibilities:

  • Requesting and processing customer documents
  • Keeping customers updated and managing expectations
  • Being the point of contact for customers and third party queries
  • Giving a great customer experience from start to finish
  • Supporting reception team with calls during peak times

Experience:

  • Great communication skills, over the phone and via email
  • Ability to problem solve and manage customer expectations
  • Team player
  • IT skills including Microsoft package and CRM databases

Benefits:

  • Salary up to £24,000
  • Bonus scheme increasing annual salary up to £28,000
  • 24 days holiday, plus bank holidays
  • Increased holiday based on length of service
  • Career progression and further training available
  • Team building events
  • Fun, friendly office environment
  • Free onsite parking

Ref: 22276