?????????? Join our team as a Remedial & Minor Works Estimator! ??????????
? Are you a self-motivated individual with a passion for customer service and a strong commercial focus? Do you thrive in a fast-paced environment and enjoy working as part of a dynamic team? If so, our client has an exciting opportunity for you! ?
About our client:
Our client is dedicated to providing a full end-to-end solution to customers across the UK and Ireland. With a team of dedicated professionals offering a wide range of products and services.
�? Job Summary:
As a Remedial & Minor Works Estimator, your primary objective will be to provide rapid follow-up to customer quotation requirements raised through engineer reports. With a strong attention to detail, you will identify errors swiftly and clarify service action requirements, ensuring a seamless process from quotation to completion.
�? Core Responsibilities �?
- Provide accurate and timely quotations for remedial and minor works, including identifying all necessary associated works and materials.
- Take prompt action on new and critical fail quotations.
- Collaborate with field engineers to clarify service action requirements and improve overall engineering reporting.
- Manage and minimise quotation backlog and age, ensuring effective prioritisation.
- Monitor the R&MW inbox on a daily basis and proactively address any outstanding issues.
- Stay up-to-date with the latest technology in the industry to provide the best solutions to customers.
- Provide excellent customer service to minimise customer attrition and maintain strong relationships.
?? Key Performance Indicators ??
- Successfully control quotation backlog and conversion rates.
- Monitor quotation margins and ensure profitability.
- Meet monthly and quarterly targets consistently.
- Take timely action on new and critical fail quotations.
?? Experience and Skills Required ??
- Self-motivated with a strong commercial focus and the ability to work with operating platforms.
- Enthusiastic, adaptable, and challenge-driven.
- Highly customer-centric with excellent interpersonal skills.
- Technical knowledge of fire and security products.
- Strong attention to detail and proven track record of organised working practises.
- Ability to work well under pressure, prioritise workloads, and deliver exceptional customer service.
- Proficient in both independent work and collaboration within a team.
?? If you are looking for an opportunity to join a dynamic team, work with cutting-edge technology, and contribute to the safety and security of our clients, then we want to hear from you!
??To apply, please send your updated CV or contact Nick @ Adecco Birmingham on ??
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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