Key Account Manager | Permanent
Salary: £35,650-£55,000
This is a national coverage home based role.
Benefits and perks:
- An impressive holiday allowance that rises in line with your years of service.
- Additional day off for your birthday so you can celebrate in style.
- Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
- Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
- Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school or moving home.
- Look after your wellbeing with access to a health and wellness program.
- Make the most of ‘Medicash Perks at Work' – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
- Our ride to work scheme means you can keep fit while saving money – what's not to like?
- Travel for cheaper withinterest free season ticket loans (available after a years' service).
CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already.
Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before!
This is where YOU come in!
CitySprint have an exciting opportunity for a Key Account Manager to support with the management and delivery of the commercial growth objectives across our business.
You will own the strategic relationship for a key group of Industry Sector focussed multi-site key accounts with spend of multiple £ms and be accountable for the success of these, alongside the development of additional revenue streams with these customers.
The main responsibilities within the role are:
- Full commercial responsibility for the retention, revenue and margin performance of your designated customer portfolio, promoting a partnership approach and ensuring there is a shared strategy for success
- Manage multiple assignments/projects in a complex, fast paced B2B business environment
- Responsible for presenting winning strategic proposals to and managing tender cycles and planning for all bid responses
- Manage and positively influence customer growth strategies. Be accountable for the success of your portfolio to deliver the growth objectives and business SLA's
- Work closely with all operational colleagues to ensure CitySprint delivers consistent and exceptional account management, delivery and customer service in line with business SLA's
- Manage multiple assignments/projects in a complex, fast paced B2B business environment
The ideal candidate will demonstrate the following:
- Proven successful Account Management and revenue growth of customer portfolio with budgets of multiple £ms.
- Proven ability to successfully negotiate logistic contracts, alongside successful price increase negotiation techniques
- Proven proficiency of creating, analysing and disseminating clear and concise financial reports with commercial context
- Proven success in client implementation programmes and client exit management preserving a positive corporate reputation
- Ability to identify key data sources and analyse data effectively to improve operational and margin performance or to support business decision
- Proven success in delivering margin/revenue growth in line with business strategy
The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
If this Key Account Manager role sounds like you, we really want to hear from you!