Travel Cruise Consultant
Base Salary £35,000 (negotiable based on experience) + Bonus and Benefits
Hybrid - Central London
Our client, a luxury a luxury cruise specialist, is a customer service focused cruise consultant who has the experience of dealing with top end discerning clients.
They are an award-winning cruise operator selling some of the world's most luxurious cruise operators and have a reputation for delivering excellence.
The role involves dealing with cruise travel requests and making bookings from both new and repeat clients.
Candidates must have previous reservations and customer service skills gained within the travel industry selling a luxury travel product with a focus on attention to detail whilst working under pressure.
Monday to Friday working hours, one Saturday per month. No Sundays or Bank Holidays.
This role is offered on a hybrid basis - Central London
Travel Cruise Consultant Duties and Responsibilities
Booking all aspects of the client's cruises as well as making amending to existing reservations
Checking availability and confirming cruise options availableDealing with any pre departure or post-holiday queries
Processing guest information and special requests
Working to targets whilst delivering excellent customer service.
Travel Cruise Consultant Skills and Attributes:
Previous reservations or customer services experience dealing with top end clients gained within the travel industry
Ability to develop rapport with a discerning client base
Good telephone manner and communication skills
Good Customer Services skills
Travel Cruise Consultant Salary Benefits:
To £35,000 (negotiable depending on experience)
Company based bonus
23 Days Holidays + 8 bank holidays
Fam trips
Pension
Hybrid working
For a full confidential discussion on this Travel Cruise Consultant role, please apply a member of the team will be in contact to discuss your application.