Maintenance Administrator - FULL TIME HOURS
Are you looking for a new challenge?
Do you want to work with leading global brands?
Would you like to be a part of a family that works as a team to achieve success?
Key to success is our great team/family culture and strong work ethic, we are looking for people who are enthusiastic, ambitious and want to be part of our exciting journey.
We are now recruiting for a Maintenance Administrator to join our team.
Please note, Company based in BL7 area of Bolton, but will be moving to Chorley in March 2024
Salary and Benefits
- Permanent position
- Part time hours may increase to suit needs
- Monday to Friday
- 10.00am-2.00pm
- £11.44 - £12.50 dependant on experience
Key duties / responsibilities
- Demonstrate and promote company values and behaviours.
- Understand and comply with company and team processes and procedures.
- Proactively support Service /project team in planning and delivering client Service and projects/programs.
- Conduct quality controls within deadlines to ensure deliverables meet compliance.
- Always create a positive and professional environment.
- Monitor project progress and escalate potential issues to Contract Manager.
- Complete project priorities and requirements scoped by Contract Manager
- Diagnose tickets that come in via the helpdesk and schedule jobs accordingly.
- Ensure Works processes are followed and updated throughout Job lifecycle.
- Identify accurately and escalate issues to Contract Manager and relevant departments
- Regular liaison with the field engineers
- Organise and store Contract documentation accurately.
- Assist Contract Manager with the production of the training materials for Contractors/Partners.
- Create and import target list using excel
- Perform other tasks required for project delivery, i.e. project kitting and shipments.
- Liaise with third party suppliers for outstanding information.
- Cover team members during absence
What we need from you
- Customer service awareness.
- C or above in GCSE or equivalent, including English and Maths.
- Microsoft Office including Word, PowerPoint and Excel.
- Efficient organisation.
- Flexible to react and adapt to changing scenarios.
- Takes ownership and completes tasks to high standards.
- Good interpersonal skills.
- Flexible to react and adapt to changing scenarios.
- Driven to meet deadlines.
- Attention to detail.
- Effective communication including verbal and nonverbal.
- Confident to questions when needed and for support.
- Quick learner.
- Multitasking ability.
- Proactiveness to getting things done.
- Work autonomously.
- Able to work to large scales.