Job Description
Senior Account Manager / Sales Manager
Reporting to: Sales Director
Company Overview:
My client is a leading UK based supplier and e-commerce retailer operating in health and wellbeing sector. With over 40 years of experience in the Vitamins, Minerals, and Supplements (VMS) sector the group has become an integral part of the UK and European VMS landscape, due to the groups reputation for high quality products, unrivalled service and industry leading innovation. The group is privately owned and during the last 3 years has undergone a transformation that has led to revenues more than doubling through organic growth across B2B channels.
The group develops and supplies the finest quality and most innovative products, offering bulk supply, private labelling services, and bespoke innovations. Their extensive experience and capabilities have made them a trusted name in the industry, supported by EU & UK warehousing, a global supply chain, and in-house NPD. We are proud to lead the way in innovation as the industry moves forward.
Role Overview:
As a Senior Sales Manager your primary role will be to oversee and nurture relationships with their key clients driving the growth and profitability of these accounts. You will be a sales professional with a proven track record of expanding key accounts. In addition to managing these accounts, you will also lead a team of direct reports, guiding their growth and development. Collaboration with other key stakeholders within the organisation to execute projects related to key accounts is also a critical aspect of this role.
The right candidate will have the opportunity to grow and develop into the Head of Key Accounts in a timeline that is right for their development.
Key Responsibilities:
Commercial Acumen:
- Analyse market and competitor actively to identify new opportunities for growth.
- Develop pricing strategies and proposals that maximize profitability and market share.
- Monitor sales performance and adjust strategies to meet evolving market conditions.
- Prepare and present regular sales reports to the Sales Director, identifying achievements as well as areas for development.
Key Account Management:
- Grow and cultivate relationships with their most important clients.
- Manage all commercial elements of the accounts including costing, rebates and growth strategy.
- Identify opportunities for upselling, cross-selling, and new product adoption.
- Act as the primary point of contact for client inquiries, needs, and concerns.
Team Leadership:
- Lead and mentor a team of direct reports, providing guidance and support in achieving their goals.
- Set clear performance expectations and regularly assess team members' progress.
- Foster a collaborative and results-oriented team culture.
Project Collaboration:
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Develop relevant new product strategies for each key customer and lead in the development of the private label product range.
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Own the development of Feel Amazing (one of the groups own brands) which is currently sold into ASDA, Well Pharmacy and Cohens.
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Collaborate with cross-functional teams to execute key projects related to key accounts.
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Ensure the successful delivery of projects, meeting client expectations and deadlines.
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Act as a liaison between clients and internal teams to align project objectives.
Key Candidate Attributes:
- Proven track record of successful key account management and growth.
- Strong leadership skills, with the ability to motivate and develop a team.
- Exceptional communication and negotiation abilities.
- Proficiency in Excel & Microsoft suite.
Ability to collaborate effectively with cross-functional teams.
- Problem-solving skills to address challenges and find solutions
What We Offer:
- Annual salary up to £60,000.
- Shared Success bonus of up to 20% of your gross salary.
- 4% Employer Pension Contribution.
- 25 days annual leave + bank holidays.
- Medical Insurance (WPA Health Insurance, Cash Plan Insurance Benefits)
- Death in Service (2 x Annual Salary)
- Included within share Exit Scheme (Details to be provided ahead of 2026)
- Staff Discount (50% off our own brand products)
- On Site Gym