Property Support Administrator
**Location: East London / Essex
Salary: £20,000 -£25,000 (depending on experience)
Working Hours:
- Monday to Friday: 8:30 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- One fixed day off during the week
**The Opportunity
A fast-paced, growing estate agency in the East London/Essex area is looking for an organised and customer-focused Property Support Administrator to join the team. This is an office-based role that sits at the heart of the business, supporting both the sales and lettings departments.
If you're professional, proactive, and enjoy being in a busy team environment, this is a fantastic opportunity to grow your career in property.
**Key Responsibilities:
- Handle incoming enquiries via phone, email, and online platforms
- Book in property viewings across sales and lettings departments
- Schedule and manage mortgage appointments with in-house advisor's
- Maintain accurate records and update internal systems
- Liaise with negotiators, mortgage brokers, and clients to ensure smooth appointment scheduling
- Support front-of-house duties as needed (calls, emails, general admin)
- Provide excellent customer service and act as a key point of contact for client queries
**Requirements:
- Strong administration or customer service experience (property experience a bonus, but not essential)
- Excellent communication skills, both written and verbal
- Confident, friendly, and highly organised
- Ability to multi-task in a busy environment
- Strong attention to detail and follow-through
- No driving licence required- this is an office-based role
**What We're Looking For:
- A team player with a helpful, can-do attitude
- Someone who takes pride in keeping things running smoothly
- Professional and presentable with a strong phone manner
- Comfortable using email, CRM systems, and Microsoft Office
- Reliable, punctual, and eager to learn
**What's on Offer:
- Competitive basic salary of £20,000 -£25,000
- On-site training and support
- Friendly, close-knit team environment
- Career growth opportunities in a fast-moving company
- Office-based role with no weekend driving or external appointments required
**Interested?
If you're organised, proactive, and enjoy supporting a busy team—this could be the perfect role for you. Apply now and take your first or next step into the property industry with a company that values efficiency, professionalism, and team spirit