Day to day duties as a Customer Care Co ordinator
- Conduct customer focused research to personalise experiences
- Address and resolve customer complaints
- Gather critical customer feedback to shape the company's strategies
Skills we're looking for as a Customer Care Co ordinator
- Experience of working in a professional secretarial/administration role.
- Previous experience in a demanding and fast paced customer service environment.
- Excellent communication skills, both written and verbal.
- Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills
If this seems like something that would interest you, please apply below or for more information contact Kirsty Cade at Fawkes and Reece London office.